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Intentional design

Everything we do starts with why

Made with care

We believe in building better

A team with a goal

Real people making great products

Customer reviews

See what our customers are saying

Amazing quality!

Absolutely love this product. The quality exceeded my expectations and it arrived quickly. Highly recommend!

S

Sarah M.

2 weeks ago

Perfect purchase

This is exactly what I was looking for. Great value for money and the customer service was excellent.

J

James T.

1 month ago

Very satisfied

Great product overall. Would definitely buy again. Shipping was fast and packaging was secure.

E

Emily R.

3 weeks ago

shipping, returns and refund policy

At Arivah Jewellery, we want you to absolutely love your purchase. If something isn’t right, here’s how we can help:

1. Your Rights

All products are covered by Australian Consumer Law. This means if your jewellery is faulty, damaged, or not as described, you’re entitled to a refund, replacement, or repair.

2. Change of Mind

We understand tastes change! If you change your mind, you may be eligible for a store credit or exchange, provided:
- Items are unworn and in original condition
- Returned within 14 days of receiving your order
- Proof of purchase is included

3. Faulty or Damaged Items

If your item arrives faulty or damaged, contact us immediately at arivahjewellery@gmail.com with your order number and photos.
We will arrange a repair, replacement, or refund.
Return shipping for faulty items will be covered by us.

4. Return Shipping

For change-of-mind returns, you cover the return postage.
Always use a trackable method to ensure the item arrives safely.

5. Refunds & Exchanges

Refunds go to the original payment method.
Exchanges or refunds are processed within 5–7 business days of receiving the returned item.

6. Non-Returnable Items

Personalized or engraved jewellery (unless faulty) cannot be returned.

Contact Us

Email: arivahjewellery@gmail.com
IG Handle: arivah.jewellery

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